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Ombre Assist
OnlineAnswers before you ask
Does OmbreVPN keep any logs?+
No. We operate a strict no-logs policy verified by independent audits in March and September. Our entire fleet is diskless and RAM-only, so state cannot persist across a reboot.
Which protocols do you support?+
WireGuard (default), OpenVPN over UDP and TCP, and IKEv2/IPsec. Business plans can pin a protocol organization-wide via policy.
How many devices can I connect?+
Starter covers 5 devices, Professional 10, Premium unlimited, and Business is licensed per seat with unlimited devices per user.
Can I get a refund?+
Yes — every plan includes a 30-day money-back guarantee, no questions asked. Refunds are issued to the original payment method within 5 business days.
Do you support teams and SSO?+
Business and Enterprise include SAML SSO, SCIM provisioning, role-based access, device posture checks, and exportable audit logs.
What payment methods do you accept?+
Visa, Mastercard, American Express, PayPal, Apple Pay, and Google Pay through Stripe. Enterprise customers can pay by invoice.